Terms of service

These Terms of Service ("Terms") govern your use of the website livekira.com (the "Site") and any purchase made through it, operated by Serena Labs LLC ("Kira," "we," "us," or "our"), a company based in Miami, Florida. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility You must be at least 18 years old to purchase products from this Site. By placing an order, you confirm that you meet this requirement.

2. Products & Pricing We make every effort to display our products and pricing accurately. However, we do not warrant that product descriptions, images, or pricing are error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

3. FDA Disclaimer The statements made regarding our products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product, especially if you are pregnant, nursing, have a known medical condition, or are taking medication.

4. Orders & Payment By placing an order, you represent that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or unavailability of stock. If your order is canceled after payment, you will receive a full refund.

5. Shipping & Returns Shipping timelines and our return/refund process are described in our Shipping Policy and Return & Refund Policy, which are incorporated into these Terms by reference.

6. Intended Use Our products are intended for personal use only and are not for resale unless you have a separate written agreement with us. You agree to use our products only as directed on the product label.

7. Intellectual Property All content on this Site — including text, graphics, logos, images, and product designs — is the property of Serena Labs LLC or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

8. User Conduct You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the proper functioning of the Site.

9. Limitation of Liability To the fullest extent permitted by law, Serena Labs LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product giving rise to the claim.

10. Disclaimer of Warranties The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

11. Governing Law These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

12. Changes to These Terms We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us Questions about these Terms? Contact us at supplements.kira.us@gmail.com.